Care Instructions

• Machine wash cold with similar colours

• Turn garment inside out before washing

• Use a mild detergent

• Do not bleach

• Tumble dry on low heat or line dry for best results

• Cool iron inside out if needed

• Do not iron directly on printed designs

• Do not dry clean

Cleaning & Care Tips

• Wash after each wear if used for dance or exercise

• Avoid harsh detergents and fabric softeners

• Remove promptly from the washing machine to minimise wrinkles

• Store folded or on a hanger in a cool, dry place

• Following the care instructions will help your T-shirt stay comfortable and looking great for years to come.

Refund & Exchange Policy

At Star Dance Studios, we want you to be happy with your purchase. Please read our policy below before placing your order.

Returns

We accept returns within 30 days of receiving your order, provided the item is:

• Unworn and unused

• In its original condition

• Unwashed

• With all original tags attached (if applicable)

• In its original packaging where possible

To request a return, please contact us with your order number and reason for the return.

Exchanges

If you need a different size or have received an incorrect item, we're happy to offer an exchange, subject to product availability.

If your requested size is unavailable, we can offer:

• A refund (where applicable), or

• Store credit to use on a future purchase.

Refunds

Once we receive and inspect your returned item, we'll notify you of the outcome.

If approved, your refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Original shipping costs are non-refundable unless the item is faulty or we made an error with your order.

Faulty or Incorrect Items

If your item arrives damaged, faulty, or you receive the wrong product, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the item

We'll arrange a replacement, exchange, or full refund at no additional cost.

Non-Returnable Items

For hygiene and quality assurance reasons, we cannot accept returns or exchanges on:

• Worn or washed items

• Items damaged through normal wear or improper care

• Clearance or sale items (unless faulty)

• Gift cards

  
  

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty, damaged, or sent in error.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

Contact Us

If you have any questions about your order or would like to arrange a return or exchange, please contact the Star Dance Studios team. We're here to help and will do our best to resolve your enquiry as quickly as possible.

Shipping Policy

Thank you for shopping with Star Dance Studios. We aim to process and deliver your order as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During busy periods, such as performances, competitions, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and the size of your order.

Any applicable shipping promotions or free shipping offers will be displayed on our website.

Delivery Times

Estimated delivery times after dispatch are:

• Local Delivery: 2–7 business days

• Regional Delivery: 3–10 business days

• International Delivery (if available): 7–21 business days

Please note that delivery times are estimates and may vary due to postal services, weather conditions, or other circumstances beyond our control.

Order Tracking

If tracking is available for your shipment, you will receive a confirmation email with your tracking details once your order has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

Star Dance Studios is not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

Lost or Delayed Parcels

If your order has not arrived within the expected delivery timeframe, please contact us and we'll assist you in investigating the shipment with the delivery carrier.

Damaged Parcels

If your order arrives damaged, please contact us within 7 days of receiving your package. Include your order number and photos of the damaged item(s) and packaging so we can resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact the Star Dance Studios team. We're happy to help.